Contact

KINAÉ is run by two people, Joel and Aiden. There's no call centre and no ticket queue. When you write to us, one of us reads it and writes back.

Email: kinae.official@gmail.com
Instagram: @kinae.official

Orders and pre-orders. Changes, cancellations or anything about a Safar pre-order. Include your order number so we can find it fast.
Sizing. Not sure between two sizes? Tell us your usual fit and we'll point you to the right one.
Funding and refunds. Safar pre-orders close Sun, Nov 22. If a piece isn't funded, you get a full refund or a swap, your choice.
Collabs, stockists and press. Put "Collab" or "Press" in the subject line.

Most answers about shipping, pre-orders and refunds are on the product pages. If they're not there, email us. No question is too small.

Thanks for carrying the craft with us.
Joel & Aiden